Q1为什么要先卸载旧 APK 才能更新到 Google Play 版本？
早期用户通过 APK 安装的版本与 Google Play 渠道不同。系统会提示“此应用并非来自 Google Play”，因此需要先卸载旧 APK，再到 Google Play 重新安装。
Q2卸载前需要做什么？资产会丢失吗？
请务必备份助记词/私钥。资产在区块链上，不在 App 里。卸载后用助记词导入即可找回。
Q3不卸载能安装吗？
不卸载软件可以去官网重新安装Apk也可完成更新。
Q4没有谷歌服务（GMS）的手机如何更新？
无法用 Google Play 时，可在官网 guangong.world 下载最新 APK 直接安装。
Q5如何确认我已安装最新版？
进入 App「设置 → 关于我们」查看版本号，或在 Google Play/官网比对并点击“更新”。
Q6出现“应用体验可能不同”的提示是什么意思？
说明当前安装来源与 Google Play 不一致（如 APK）。不影响功能。如需官方商店更新，请卸载旧版后从 Google Play 安装。
Q7如何正确备份助记词？
离线抄写到纸张并妥善保存；不要截图、不要云备份、不要与他人分享。遗失将无法恢复。
Q8如何从官网下载安装 APK？
访问官网 → 点击“下载 APK” → 允许“安装未知来源应用” → 安装后导入助记词。
Q1Why must I uninstall the old APK to update from Google Play?
Early users installed the app via APK, which differs from the Google Play version. The system will show “This app was not installed from Google Play”, so you must uninstall the old APK before reinstalling from Google Play.
Q2What should I do before uninstalling? Will my assets be lost?
Please make sure to back up your seed phrase/private key. Your assets are stored on the blockchain, not inside the app. After reinstalling, you can restore your wallet by importing the seed phrase.
Q3Can I install without uninstalling first?
Yes, if you don’t uninstall, you can still go to the official website and reinstall the latest APK to complete the update.
Q4No Google services on my phone — how can I update?
If your device doesn’t have Google Play services, you can visit the official site guangong.world to download and install the latest APK directly.
Q5How do I confirm that I have the latest version installed?
Go to “Settings → About” in the app to check your version number, or compare it with the version shown on Google Play or the website, then tap “Update”.
Q6What does the message “Experience may differ” mean?
This message means your current app wasn’t installed from Google Play (for example, you installed it via APK). It doesn’t affect functionality. If you prefer to use the Play Store version, uninstall the old one and reinstall from Google Play.
Q7How to properly back up my seed phrase?
Write your seed phrase down on paper and store it securely offline. Do not take screenshots, upload to the cloud, or share it with anyone. Losing it means you can’t recover your wallet.
Q8How can I install the APK from the official website?
Visit the official website → click “Download APK” → allow “Install unknown apps” → open the app and import your seed phrase to restore your wallet.